Frequently Asked Questions

Out & About Senior Services provides non-medical companionship and practical day-to-day support for older adults living independently.

Services include help with appointments and transportation, errands, social outings, light household tasks, simple meal prep, organizing, and regular check-ins. Visits are active and supportive, focused on helping with everyday life — not just keeping someone company.

We are not a home health or medical agency and do not provide medical care or hands-on personal care. Our role is to support daily living and provide a reliable presence when clinical care isn’t needed.

Our services are a good fit for older adults who are mostly independent but would benefit from extra support, companionship, or reassurance in their day-to-day life.

• Live independently but don’t want to do everything alone
• Feel more isolated, cautious, or overwhelmed than they used to
• Need help getting to appointments, running errands, or getting out of the house
• Feel more confident and comfortable with a familiar, reliable person nearby
• Have family members who would feel better with regular check-ins or extra support — even if the client doesn’t feel they “need help” yet
• Do not require medical care or hands-on personal care

If someone needs hands-on personal care or medical support, we’re happy to help families think through other care options that may be a better fit.

Every visit is guided by the client’s needs and preferences.

Some visits are more active, while others are quieter and focused on companionship and presence. There’s no set agenda — the pace and focus are shaped by what feels most helpful and comfortable for the client that day.

Yes. We offer light, non-medical household support such as laundry, simple meal prep, light tidying, or organizing small areas.

There’s never an expectation for the client to participate, and we don’t provide heavy cleaning or personal care.

No. Out & About Senior Services does not provide hands-on personal care.

This includes assistance with bathing, toileting, incontinence care, or lifting and transferring. These needs are best supported by medical or personal care providers.

We focus on non-medical companionship and day-to-day support, and we’re always happy to help families think through what kind of care may be the best fit if needs change.

Out & About Senior Services is a small, locally owned business, not a large agency.

Many agencies operate with rotating caregivers and changing schedules. Our model is different. We prioritize consistency, familiarity, and attentive support, so clients aren’t regularly meeting new faces and families know what to expect.

Our focus is on dependable, thoughtful care that centers the client’s comfort and well-being — not a high-volume or rotating-caregiver approach.

Yes. Transportation is included as part of many services — not just medical appointments.

We provide support for things like errands, social outings, activities, and getting out into the community, as well as appointments. When transportation is part of a visit, support is provided from pick-up to return home so time together is never rushed or fragmented.

This allows clients to feel supported, comfortable, and confident wherever the visit takes place.

Out & About Senior Services provides support in the Lenexa, Kansas area and surrounding communities.

Services are generally offered within a reasonable driving distance to ensure reliable scheduling and consistency. If you’re unsure whether your location is within our service area, just reach out and we’ll be happy to confirm.

First, we connect by phone or message to make sure services are a good fit and to answer initial questions.

The first visit is used to get to know the client, review any needed paperwork, and make sure everyone feels comfortable moving forward. This helps us understand needs, preferences, and expectations from the start.

After that, visits are scheduled based on what works best for the client and family — whether ongoing or occasional.