Privacy Policy

Last updated: December 2025

Out & About Senior Services, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, visit our website, or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and mailing address.
Service Information: Details you provide about yourself or a family member in connection with scheduling visits, receiving services, or requesting support.
Website Usage Information: Basic technical information about your visit to our website, such as IP address, browser type, and pages viewed (through cookies or similar technologies).
Communication Information: Messages, questions, or feedback you send by phone, text message, email, or web forms.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and communicate with you about services.
Schedule, coordinate, and provide our senior companion services.
Send appointment reminders, updates, and important notices.
Improve our website, services, and customer experience.
Maintain internal records and comply with legal or regulatory requirements.

3. SMS Text Messaging & Mobile Data

If you provide your mobile phone number, you may receive SMS text messages from us related to:

Appointment scheduling and reminders.
Service updates or visit confirmations.
Responses to your questions and inquiries.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. You can opt out of text messages at any time by replying STOP. For help, reply HELP.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We may share limited information only in the following situations:

Service Providers: With trusted third-party vendors who help us operate our business (such as technology or communication providers), and only to the extent necessary for them to perform services on our behalf.
Legal Requirements: When required to do so by law, regulation, or legal process, or to protect our rights, safety, or property.
With Your Consent: In any other situation where you have explicitly asked us to share information.

Mobile phone numbers and SMS opt-in data are handled as described in the section above and are not shared with third parties for their own marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Update or correct your contact information by reaching out to us.
Request that we limit how we contact you.
Opt out of SMS text messages by replying STOP to any message.

7. Children’s Privacy

Our services are intended for adults and families arranging care for adults. We do not knowingly collect personal information directly from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our website or services after any changes become effective means you accept the updated Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Out & About Senior Services, LLC
Email: hello@outandaboutkc.com
Website: https://outandaboutkc.com